Privacy Policy
Craft Desk Technical Works, a leading technical solutions provider in UAE – Dubai, operates both online and through a physical office, specializing in technical innovations.
Purpose and Scope
This privacy policy (“Policy”) elucidates the privacy standards for our Website and describes the acquisition, storage, disclosure, and protection against misuse of Personal Data of users (“Clients”, “you”) through our Website and physical office. It also delineates the procedure for Clients to rectify any inaccuracies in the provided Personal Data.
By utilizing our Website and/or availing Craft Desk Technical Works services (collectively referred to as “our Services”), you consent to the collection and processing of your Personal Data as detailed in this Policy.
For the purpose of this Policy, “Personal Data” signifies data associated with an identified natural person or one identifiable via data, utilizing markers such as name, voice, image, identification number, online identifier, geographical location, or specific features representing the individual’s identity, or any other data specified in this Policy.
How We Collect Personal Data About You?
Your Personal Data may be collected and processed during the following instances:
- When filling forms on our website, including during registration or requesting additional services.
- Provision of feedback, reviews, or testimonials.
- Reporting issues with our website.
- Conducting transactions via our website.
- Utilization of technology, such as Cookies, to gather details about your device and internet usage.
- If a third party shares your e-mail address, indicating your consent to do so.
- Any other circumstances aimed at enhancing your experience on our website.
How We Use Your Personal Data?
The gathered data may be used to:
- Provide updates about our services.
- Respond to your queries.
- Develop business intelligence and data analytics.
- Manage our relationship with you.
- Comply with legal or statutory obligations.
- Fulfill any request submitted on our website.
Who Has Access To Your Data Within Our Organization?
Access within our organization is limited to personnel who require the data to provide you with our Services. This typically includes members of our marketing and customer support teams.
Who Do We Share Your Data With Outside Our Organization And Why?
Partners: In case of additional services or products offered by partners via our website, relevant Personal Data may be shared with these partners.
Service Providers: For various services like data analysis, system security, payment processing, and delivery services.
Third Parties: In situations where explicit permission is granted by you or if mandated by law.
Why And For How Long Do We Store Information We Collect From You?
Personal Data is retained based on the type of data, user category, and purpose of collection. Reasons include:
- Provision of our website services.
- Understanding traffic for improved user experience.
- Detection and prevention of breaches or illegal activities.
- Compliance with legal and regulatory requirements.
Security
At Craft Desk Technical Works, a leading provider of technical solutions in UAE – Dubai, we employ a comprehensive range of administrative, managerial, and technical security measures to safeguard your Personal Data.
Your Rights
If you are within the UAE, you possess certain rights related to your data:
- Right to access.
- Right to restrict processing.
- Right to rectification.
- Right to object to processing.
Our Policy Concerning Minors And Their Data
Our website is not intended for individuals under the age of eighteen, and we take precautions to avoid collecting data from minors.
Links To Other Websites
While our website may contain links to third-party websites, we recommend reviewing their privacy policies, as we do not control or oversee these sites.
Changes To This Statement
Updates to this Policy will be posted on the Website, with significant changes communicated via the methods mentioned.